The process begins when you decide to move your service to a new provider and confirm that your number is eligible for porting, which generally involves checking that there are no outstanding contractual obligations or balances with your current provider.
If a subscriber is not satisfied with the services of his current operator, he can port his mobile number to another service provider of his choice.
Mobile number portability (MNP) enables any user to switch from one operator to another while retaining their original mobile number. Here is how MNP works: Once MNP is requested, a Unique Porting Code is generated by sending an SMS, PORT <10 digit mobile number to port> to 1900.
Yes you can, but your contract with your current network operator/service provider is not automatically cancelled. You can arrange with your network operator/service provider to settle any outstanding debt in terms of the contract.
A phone number cannot be ported if the customer has already cancelled service with their old provider and the number is no longer active or has been assigned to a new customer. A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier.
Yes you can, but your contract with your current network operator/service provider is not automatically cancelled. You can arrange with your network operator/service provider to settle any outstanding debt in terms of the contract.
Commission rules require carriers to port a number when they receive a valid request, and carriers may not refuse to port.
Do not terminate your service with your existing company before initiating new service with another company. Contact the new company to start the process of porting your number. Provide the new company with your 10-digit phone number and any additional information required.
Keeping your number when switching is called 'porting' your number, and if you wish to switch and keep your old number, you need to contact your current provider and request a Porting Authorisation Code (PAC). This is a numerical code that you must then give to your new provider.