How to open a dispute Log in to your PayPal account. Open a dispute in the Resolution Center by clicking on “Dispute a Transaction” under “Report a problem”. Select the transaction and click Continue. Select “Item dispute“.
One thing is known for sure: PayPal's rigorous chargeback system likes to side with customers in disputes. To turn the odds in your favor, you need a well-structured and tailored approach that includes thorough evidence and detailed responses.
You have up to 45 days to file a dispute for item not received via the resolution tab in your paypal account > put in what has happened and give the seller a few days to do a cleared refund > if not then escalate the dispute to a claim.
In a dispute, PayPal doesn't get involved or decide the outcome. To ask PayPal to investigate the case and decide the outcome, the dispute must be escalated to a claim within 20 days. Either the buyer or seller can escalate a dispute to a claim. The time it takes us to decide the outcome of a claim can vary.
You have up to 45 days to file a dispute for item not received via the resolution tab in your paypal account > put in what has happened and give the seller a few days to do a cleared refund > if not then escalate the dispute to a claim.
Here's how to upload a document: Go to your Resolution Center. Click Respond beside your claim. Click Respond. Choose I'd like to submit the requested info. Drag and drop the file, include a short description and click Submit.
PayPal keeps all your information secure and any document uploaded through PayPal system is safe and cannot by viewed by the seller. To learn more, visit our Security page.
Go to the Resolution Centre and click Report a Problem. Select the payment and click Continue. Select the reason for your dispute, such as: Unauthorised activity in your PayPal account (a payment you don't recognise or are confident you didn't authorise).
If you purchased the item from one of our merchants, follow these simple steps: Log in to your PayPal account. Open a dispute in the Resolution Center by clicking on “Dispute a Transaction” under “Report a problem”. Select the transaction and click Continue.
You need to go to PayPal Resolution Center and upload the required documents ing to your account type and nationality.