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When complete, please mail to: Attn: Grievance and Appeals Department, Anthem Blue Cross, P.O. Box 60007, Los Angeles, CA 90060-0007. For claim disputes, please use the Provider Dispute Resolution form.
You or your provider can request an expedited appeal. Call Member Services toll-free at 844-912-0938 (TTY 711), Monday through Friday from 8 a.m. to 7 p.m. Eastern time.
The appeal must be received by Anthem Blue Cross (Anthem) within 365 days from the date on the notice of the letter advising of the action.
Common Reasons Anthem Gives for Insurance Denials Reasons for Anthem insurance claims denials include: The filing deadline has expired. The insured mad a late payment to COBRA. The medical device or treatment sought is not medically necessary.
Where can an appeal be filed? Mail your written appeal to: Anthem Blue Cross Cal MediConnect Plan. MMP Complaints, Appeals and Grievances. 4361 Irwin Simpson Road. ... Call Member Services at 1-855-817-5785 (TTY: 711) Monday through Friday from 8 a.m. to 8 p.m. This call is free. Fax your written appeal to 1-888-458-1406.