The only time to reopen a claim is when there is a gap between certifying weeks. When individuals do it online it messes up your claim. Now you have to call in and have a worker fix it so you can continue certifying. Try not to do that anymore. Ignore the prompt. I'm sorry this happened. It is a quick fix.
Who can I contact? We're sorry to hear you had this experience. Our Edo Japan support team is always here to help, so please contact us at 1-866-987-3744 so we address your concerns.
Payments Log in to myEDD. Select Benefit Overpayment Services. Select Make a Payment. Select payment method type (such as ACH Debit). Complete the required fields, then select Submit.
If we determine the potential overpayment was not your fault or was not due to fraud, you may qualify for an overpayment waiver. We will send you a Personal Financial Statement (DE 1446) with the Notice of Potential Overpayment.
Contact us online using UI Online. You can also speak to a representative by calling 1-800-300-5616 from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.
English: 1-800-480-3287. Spanish: 1-866-658-8846. California Relay Service (711): Provide the DI number (1-800-480-3287) to the operator. TTY: 1-800-563-2441.
Appeal Rights You have the right to appeal an overpayment determination. You must submit your appeal in writing within 30 days of the mailing date on the Notice of Overpayment (DE 1444). You can still submit an appeal after the 30-day deadline, but you must provide the reasons why you missed the appeal deadline.
You can appeal against a decision that you have been overpaid, or the amount of the overpayment, by asking for a mandatory reconsideration. The request should be made within one month of being given the decision.