In arbitration, the parties with a conflict select a neutral third party called an arbitrator. JAMS Silicon Valley Mediation, Arbitration and ADR Services (San Jose, CA) 160 W. Santa Clara St., Suite 1600, San Jose, 95113 CA San Jose mediation differs from litigation in that it emphasizes a collaborative problemsolving approach rather than a winlose mentality. Arbitration lets disputing parties submit to an arbitrator or panel of arbitrators for a final impartial decision. ADR is a process used to settle disputes without going to court, contact our experienced San Jose ADR lawyer today for more information. The Court offers a range of alternative dispute resolution (ADR) options, including mediation, early neutral evaluation, and judicial settlement conferences. Arbitration and mediation are two common forms of alternative dispute resolution. However, they differ from each other in significant ways. San Francisco, California. Parties will submit the dispute to a third party neutral arbitrator rather than the courts.