Accessing your bank and mortgage statements You can view and print these at any time for the last 36 months on the Internet Bank or order copies in branch.
Here's what to do: Visit your bank's website. Log in to Online Banking/Digital Banking/Internet Banking/eBanking etc. Click 'statements', 'e-documents', or 'download' Make sure you've selected the correct account. Choose a statement (or a date range) Choose the .pdf file format. Download
To request a copy, you can: chat to us in our Internet Bank. You'll need to log in to our Internet Bank, select Need help? Send us a message from the left-hand menu, select Chat with us and type Get a statement into our web chat. call us on 03457 30 20 11. visit us in branch.
BC – Bank credit A credit from another bank or building society, or a merchant - for example, a refund for goods.
In the Internet Bank Through the internet bank you can view and download current account, savings and credit card statements from the last 36 months, by selecting My Documents. You can also search and filter your transaction data.
Online banking – you can log on to your bank's online banking platform and access your account statements there. Mobile banking – some mobile banking apps will let you view your statements in-app. In-branch – your branch can give you a copy of your bank statement and help you access your bank statements online.
BC – Bank credit A credit from another bank or building society, or a merchant - for example, a refund for goods.
We are a major banking provider and, uniquely amongst our banking peers, a mutual, owned by and run for the benefit of our members – our banking, savings and mortgage customers. There's no-one else quite like us.
Choose Statement summary / statement archive from the menu. Choose a statement date to view the full statement. If you want to download your statement, choose Download transactions and select the format you require.