For questions about passport services Contact Service Canada at 1-819-994-5559.
For questions about passport services Contact Service Canada at 1-819-994-5559.
Apply for a travel document or certificate of identity: Adults (30 business days or less)
Phone (when calling from within Canada): 1.888. 242.2100. Phone (when calling from outside of Canada): 1.613. 944.4000.
Once you have submitted your application/passport at the Canada Visa Application Centre, you can track the status of your passport using the “Track your application” service on this website. You can track your passport/documents via online/web chat/helpline number/email provided below.
An Electronic Travel Authorization (eTA) is an entry requirement for visa-exempt foreign nationals travelling to Canada by air. An eTA is electronically linked to a traveller's passport. It is valid for up to five years or until the passport expires, whichever comes first.
In addition to your passport, you may need a travel authorization such as a visa or an Electronic Travel Authorization (eTA) to enter Canada. Consult Immigration, Refugees and Citizenship Canada's website to learn which authorization you need: Find out if you need a visa to travel to Canada.
International visitors to Canada. All international travellers must carry acceptable identification when entering Canada. A passport is the only reliable and universally accepted travel and identification document when abroad.
Before you arrive in Canada, you may be asked to complete a Customs Declaration Card. Complete this card before meeting with customs and immigration officials, even if you aren't a Canadian citizen. If you're traveling by air, it's a good idea to complete the card before you leave the airplane.
Canadian citizens travelling by air to the United States must present one of the following documents: a passport, which must be valid for the duration of their stay. a valid NEXUS card, used at self-serve kiosks at designated airports.