As with all contracts, a performance contract is a mutual agreement, and both parties should willingly agree to the terms and conditions of the contract. The performance objectives, metrics, and timeline must be clearly defined. It should be transparent and encapsulate the shared understanding of the expectations.
Follow these steps to put an effective performance agreement in place for your staff: Start With Clear Expectations. Build in Milestones. Agree on the Terms. Schedule Accountability Meetings. Establish Outcome Results and Consequences. Sign and Date the Agreement.
The key elements of a PBSC PWS are: a statement of the required services in terms of output; a measurable performance standard for the output; and an AQL or allowable error rate.
All five component processes (i.e., planning, monitoring, developing, rating, rewarding) work together and support each other, resulting in natural, effective performance management. Effective employee performance management encompasses the five key components presented above.