Consumer Protection Agency For Banking In Virginia
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FAQ
If consumers have a complaint about a financial institution, they can contact the Federal Reserve. Together with the twelve Federal Reserve Banks, the Board of Governors can answer questions about banking practices and investigate complaints about specific banks under the Fed's supervisory jurisdiction.
The OCC charters, regulates, and supervises all national banks and federal savings associations as well as federal branches and agencies of foreign banks. The OCC is an independent bureau of the U.S. Department of the Treasury.
To find out if your bank is regulated by the OCC, visit the Who Regulates My Bank? page on this website. If you are unable to determine who regulates your bank, call the OCC Customer Assistance Group at (800) 613-6743 to find out which agency regulates it.
Lodge your complaint with the Banking Ombudsman of the Reserve Bank of India. You can fill out this online complaint form with details of the complaint, the bank's name against whom you wish to file the complaint, phone numbers, bank account details, and more.
The Bureau of Financial Institutions (BFI) is a division within the Virginia State Corporation Commission. The BFI has jurisdiction over Virginia state-chartered financial institutions and certain out-of-state entities that have been granted authority to do business in the Commonwealth.
You may complete a complaint form online or download one of our complaint forms. For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia.
Virginia Consumer Protection Act – The Virginia Consumer Protection Act of 1977 was created to “promote fair and ethical standards of dealing between suppliers and the consuming public.” Virginia Automobile Repairs Facilities Act - provides protections for consumers considering having repair work done on their vehicle.
Virginia Consumer Protection Act – The Virginia Consumer Protection Act of 1977 was created to “promote fair and ethical standards of dealing between suppliers and the consuming public.” Virginia Automobile Repairs Facilities Act - provides protections for consumers considering having repair work done on their vehicle.
Please call the Consumer Protection Hotline at (800) 552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia. Our business hours are a.m. to p.m., Monday through Friday.
