The first thing you should do when filing a consumer complaint is to complain directly to the company. If that doesn't work, you can complain to a consumer protection agency. Filing a lawsuit should be a last resort.
Log into your account on a browser then search consumer reports, you'll find the link to the . org website et voilà!
Under the federal Fair Credit Reporting Act (FCRA) , all consumer reporting companies are required to provide you a copy of the information in your report if you request it.
(f) The term “consumer reporting agency” means any person which, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engages in whole or in part in the practice of assembling or evaluating consumer credit information or other information on consumers for the purpose of furnishing consumer reports to ...
Those groups include lenders, creditors, landlords, employers, insurance companies, government agencies and utility providers.
Nationwide consumer reporting companies There are three big nationwide providers of consumer reports: Equifax, TransUnion, and Experian.
You must: Tell the applicant or employee that you might use information in their consumer report for decisions related to their employment. Get written permission from the applicant or employee. Certify compliance to the company from which you are getting the applicant or employee's information.
The bank must identify itself and certify to the reporting agency (consumer reporting agency) the purposes for which the information is sought. It must also certify that the information will be used for no other purpose (16 CFR 607).
Reports including personal knowledge or firsthand interaction, reports made among persons under common control, and reports other than credit (including skip tracing, law enforcement, dating, and laboratory reports) are not consumer reports.
Consumer reporting companies collect information and provide reports to other companies about you. These companies use these reports to inform decisions about providing you with credit, employment, residential rental housing, insurance, and in other decision-making situations.