Consumer Protection Agency For Banking In Riverside
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We're the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders and other financial institutions.
The Federal Trade Commission (FTC) works to prevent fraudulent, deceptive, and unfair business practices. They also provide information to help consumers spot, stop, and avoid scams and fraud.
The Consumer Financial Protection Bureau (CFPB) helps consumers by providing educational materials and accepting complaints. It supervises banks, lenders, and large non-bank entities, such as credit reporting agencies and debt collection companies.
Depending on the facts of your case, you may be able to sue your bank in small claims court. You may also be able to join a class-action lawsuit against a particular financial services company.
We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions.
The OCC is the prudential regulator for national banks and federal savings associations. However, since passage of the Dodd-Frank Act, certain rules and regulations were placed under the authority of the CFPB. If the OCC refers you to the CFPB it is because your concern(s) falls under the CFPB's regulatory authority.
National Consumer Helpline - NCH. The Department of Consumer Affairs has launched this portal as an integrated Grievance Redress Mechanism (INGRAM) for bringing all Stakeholders such as Consumers, Central and State Government Agencies, Private Companies, Regulators, Ombudsmen and call centres etc.
Untimely response: If the company does not meet the 15-day deadline to respond to a complaint, the CFPB will mark it as “untimely.” Consumer feedback: Consumers can report their dissatisfaction with a company's response to the Bureau.
We have supervisory authority over banks, thrifts, and credit unions with assets over $10 billion, as well as their affiliates.
