Instead, you have to get a 10-day payoff estimate from your current lender, which includes the amount you owe, as well as any interest that might accrue on the principal balance in the next 10 days.
A payoff request allows a third party to receive the current balance due to release a lien or facilitate a business transfer (bulk sale transfer or liquor license). To release a lien or facilitate a bulk sale transfer, businesses must be in good standing to receive a payoff request.
Call the Member Service Center at (800) 877-8328 with any questions. Note: Neither branch staff nor security are authorized to accept service of process.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Change PIN To change your PIN, please call (707) 449-4700 or (800) 578-3282. After logging in, select the pound key (#) followed by Option 8 and follow the menu instructions. If you do not have your member number, please call (800) 877-8328 or visit any branch location for further assistance.