To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
Please call (614) 490-7260 or email commercialRC@Heartland.Bank. You may also request a payoff in person or call (614) 552-0511 if you need assistance.
U.S. Bank Mobile App: Select Manage at the top of the screen, then choose Request payoff quote. Enter a date within the next 30 days and choose Request payoff quote. Your payoff quote will display. Choose to have it sent to you via email or download a PDF to save the quote.