Typically, lenders can provide a payoff letter within seven to ten business days upon request. However, processing times may vary depending on the specific lender and their workload.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
How do I request a payoff letter? To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
This statement includes the principal balance, accrued interest, and any applicable fees. Homeowners often request this document when considering refinancing or paying off their mortgage early. The statement is provided by the mortgage servicer and can be requested at any time.