Send an Application for a Duplicate Certificate of Title (PDF) (MV-902) and the original proof that indicates that the lien is satisfied to the address above, or bring them to a DMV office. The DMV processes a duplicate title certificate that does not list the lien and mails the certificate to you.
Before you can lien the car, you have to file and serve a notice of lien. Then you have to advertise the car for sale, but before you do that you have to send a certified letter to the known title holder. That would be you if the title were filed with DMV but the registered owner has to be notified as well.
To file a notice of lien, you must complete the Public Improvement Lien Form. You must also sign and notarize both the Lien Form and the Affidavit of Service. You can submit everything to DOF by mail or in person. Learn more about the Manhattan Business Center.
A payoff request allows a third party to receive the current balance due to release a lien or facilitate a business transfer (bulk sale transfer or liquor license). To release a lien or facilitate a bulk sale transfer, businesses must be in good standing to receive a payoff request.
If you don't have a title in hand you'll have to process the lien release before you can sell it.
Only a court order can substitute for a lien release if the company will not offer one. Typically, you'll need to sue the lender but also the DMV. As the court order must include the DMV as a party so that they can enforce it. You will find it in your local courthouse and include your state's DMV.