Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
There's a process to getting the mortgage payoff statement. First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
First Financial Bancorp is a regional bank headquartered in Cincinnati, Ohio, with its operations centers in the northern Cincinnati suburb of Springdale, and Greensburg, Indiana.
We're a community bank, not just a bank in your community. This may be our story, but it's all about you. At First Financial Bank, we care about you and making the communities where we live and work thrive. Your dreams, aspirations, and financial well-being are at the heart of everything we do.
We are not a bank. We are a privately—held corporation that has been engaged in the consumer finance industry since 1941.