Payoff Request For Newrez In Contra Costa
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Top 10 mortgage lender and servicer NewRez is restructuring its distributed retail mortgage business, which has resulted in cuts to regional and divisional managers.
Newrez LLC dba Shellpoint Mortgage Servicing is a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Newrez LLC dba Shellpoint Mortgage Servicing's NMLS ID is 3013. Certain states have different disclosures.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
What is this lawsuit about? A Settlement Agreement has been reached in a class action lawsuit alleging that MTGLQ Investors and NewRez LLC d/b/a Shellpoint Mortgage Servicing (“Shellpoint”) charged illegal fees for property preservation activities. Am I a member of the class?
On WalletHub, Newrez has a 3.2 out of 5-star rating, based on over 3,500 online customer reviews. In the J.D. Power 2024 Mortgage Origination Satisfaction Study, NewRez ranked low.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
