Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
There's a process to getting the mortgage payoff statement. First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
How do I request a payoff letter? To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
A Commissioner of Deeds is a public officer similar to a Notary Public who may administer oaths and take acknowledgements or proofs of deeds and other documents in any part of the City of New York.
Property records are public. People may use these records for background information on purchases, mortgages, asset searches, and other legal and financial transactions. Reviewing these documents is not necessarily the same as a title search.
Call 311 or 212-NEW-YORK (212-639-9675) for help. You can request a certified or uncertified copy of property records online or in person.
If you wish to obtain a Payoff Letter that outlines your financial obligation to satisfy your HPD mortgage or are seeking a Satisfaction of your HPD mortgage, please complete the Mortgage Payoff / Satisfaction / Release Request Form and submit your request via email to mtgsatisfact@hpd.nyc.