If communication does not fall within the definition of 'Consumer Report,' however, it will not be an 'Investigative Consumer Report. '” What's critical to the definition of an Investigative Consumer Report is that information must be obtained through a “personal interview.”
As a rule of thumb, the distinction between the two types of investigations can be thought of as simply verifying the specific facts about education, employment or other information the applicant has provided to the employer ("consumer report") versus obtaining more general character or personal information through ...
(c) The term “investigative consumer report” means a consumer report in which information on a consumer's character, general reputation, personal characteristics, or mode of living is obtained through any means.
(c) The term “investigative consumer report” means a consumer report in which information on a consumer's character, general reputation, personal characteristics, or mode of living is obtained through any means.
The disclosure must: Clearly and accurately disclose to the employee or applicant in writing that it may obtain an Investigative Consumer Report, including information from the referenced personal interviews as to their character, general reputation, personal characteristics, and mode of living.
If the information is to be used for an insurance transaction, the consumer must give consent to the user of the report or the information must be coded.
The user must disclose to the consumer that an investigative consumer report may be obtained. This must be done in a written disclosure that is mailed, or otherwise delivered, to the consumer at some time before or not later than three days after the date on which the report was first requested.
Tells a consumer or employee that a subpoena is requesting their records, and provides a form for them to object to the subpoena.
If the documents include consumer or employee of the person or business on the subpoena, you have to give notice to the consumer or employee at least five days (or longer if the notice is by mail) before you serve the subpoena on the witness.
The CCPA requires businesses to give consumers certain information in a “notice at collection.” A notice at collection must list the categories of personal information businesses collect about consumers and the purposes for which they use the categories of information.