Consumer Investigative Release With Case Laws In Texas
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If you are concerned the caseworker is not doing their job, you can contact DFPS Internal Affairs at 1-800-720-7777 or internalaffairs@dfps.texas.
Complaints can be made anonymously. Complaints By Members of The Public All complaints are referred to the TDLR Enforcement Division's Intake Section, where a legal assistant will analyze whether TDLR has legal jurisdiction in the matter and whether there is reason to believe that a violation may have occurred.
Anyone requiring assistance with filing a complaint online may contact a TDLR customer service representative by phone at 1-800-803-9202. Please download and complete a complaint form when submitting by mail. Once a complaint is received, we will evaluate it to determine if the complaint is within our jurisdiction.
mail advisory.boards@tdlr.texas or call (512) 4754765 or (800) 8039202 if you have any questions.
The complainant (person making the complaint) must, in good faith, make full, fair, and honest disclosure of all facts and circumstances known to him/her at the time the complaint is made. The facts, as presented, must be in the form of an affidavit and signed under oath.
The primary tool the Office of the Attorney General uses to protect Texas consumers is the Deceptive Trade Practices Act (DTPA). This law lists many practices that are false, deceptive, or misleading. When you fall victim to illegal practices covered by the DTPA, you may have the right to sue for damages under the act.
Steps to Filing a Personal Injury Lawsuit in Texas Obtain Medical Treatment for Injuries. File an Insurance Claim. Consult with a Personal Injury Lawyer. Conduct an Accident Investigation. Send a Settlement Demand Letter. File a Personal Injury Lawsuit. The Discovery Process. Settlement Negotiations and Trial Preparation.
Steps to Filing a DTPA Claim The process begins with providing a written notice to the offending business at least 60 days before filing a lawsuit, detailing the complaint and specifying the alleged violations of 17.46(b) of the Texas Business and Commerce Act.
The primary tool the Office of the Attorney General uses to protect Texas consumers is the Deceptive Trade Practices Act (DTPA). This law lists many practices that are false, deceptive, or misleading. When you fall victim to illegal practices covered by the DTPA, you may have the right to sue for damages under the act.
Consumer Complaints You can report your complaint directly to that regulating agency. If your complaint is not against a business that is regulated by another agency, then you may file a complaint with the Attorney General's Office using the Complaint Against Business form below.