Consumer Investigative Release With Case Laws In New York
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New York's UDAP law, General Business Law (GBL) § 349, is by its terms more limited. Only “deceptive acts or practices in the conduct of any business, trade or commerce” are unlawful; the law does not expressly prohibit “unfair” or “abusive” practices, as is the case in 42 states.
The City's Consumer Protection Law prohibits unfair trade practices when dealing in consumer goods or services - such as false advertising, phony sales, and special offers with hidden conditions. The law also lays out proper behavior in the collection of consumer debts.
If you have a consumer complaint or question for the Board, you can call 1-800-697-1220, visit , or write: New York State Consumer Protection Board, 5 Empire State Plaza, Suite 2101, Albany, New York 12223.
Federal Trade Commission (FTC) The Federal Trade Commission (FTC) works to prevent fraudulent, deceptive, and unfair business practices. They also provide information to help consumers spot, stop, and avoid scams and fraud.
Enacts the New York privacy act to require companies to disclose their methods of de-identifying personal information, to place special safeguards around data sharing and to allow consumers to obtain the names of all entities with whom their information is shared.
New section 2.13 added to clarify isolation and quarantine procedures. - Requires the Commissioner to designate those communicable disease that require prompt action, and to make available a list of such disease on the State Department of Health website.
These rights are: the right to equality in the consumer market; privacy; choice; disclosure and information; fair and responsible marketing; fair and honest dealing; fair, just and reasonable terms and conditions; and fair value, good quality and safety.
Consumer protection laws are made to protect consumers from fraudulent business practices, defective products, and dangerous goods and services. They play an important role in a reliable market economy, helping to keep sellers honest with no threat of unpleasant surprises.
Consumer Protection Involves Everyday Issues and Threats They help protect individuals from scam artists and identity thieves. Common issues are identity theft, sales contracts, lemon laws, travel, and fraud.