CharMeck 311 serves as the customer contact center providing information and services for customers in the City of Charlotte and Mecklenburg County. CharMeck 311 is open Monday through Friday from 7 a.m. – 7 p.m. Residents can call 3-1-1, submit service requests online or via live chat, or on the CLT+ app.
Residents within Mecklenburg County can dial 311. If outside the county, please dial 704.336. 7600.
Mecklenburg County Charlotte / County
More Information Residents within Mecklenburg County can dial 311. If outside the county, please dial 704.336. 7600.
Information about civil, special proceeding, or estates cases in the North Carolina court system can be accessed on the public, self-service terminals in the clerk of court's office in any county. View a user's manual for the system in which the information is stored.
Locate a federal court case by using the Public Access to Court Electronic Records (PACER) or by visiting the Clerk's Office of the courthouse where the case was filed.
Mecklenburg County To access Criminal files, email Mecklenburg.Criminal@nccourts. To access Civil files, email Mecklenburg.Civil@nccourts. To access Estate Special Proceedings files, email Mecklenburg.ESP@nccourts.
Staff issue more than 100,000 permits each year. Plan Review: Checking of building, electrical, mechanical, plumbing and fire drawings for code compliance. Inspections: Field staff check all work that required a permit, more than 320,000 inspections per year.