If you are a business that enters into multiple Master Service Agreements per year, it is to your advantage to work with a business lawyer to prepare your own Master Service Agreement template and related Statements of Work for consistency, risk mitigation and control purposes.
MSAs are contracts that formulate the basic terms between vendors and clients at the beginning of a business relationship. This initial agreement helps to speed up the negotiation process for future contracts and facilities the project management process, resulting in a more efficient and streamlined process.
A customer service-level agreement is between a service provider and its external or internal customers. It is sometimes called an external service agreement. In a customer-based SLA, the customer and service provider come to a negotiated agreement on the services that will be provided.
In summary, Terms of Service are designed for individual users and are used in B2C relationships, while Master Service Agreements are tailored for business-to-business relationships and provide a comprehensive framework for ongoing service provision between companies.
Service Agreements can be made between individuals, a business and an individual, or between two or more businesses. Having a Service Agreement in place is equally as important for service providers as for the receivers of services.
If you are a business that enters into multiple Master Service Agreements per year, it is to your advantage to work with a business lawyer to prepare your own Master Service Agreement template and related Statements of Work for consistency, risk mitigation and control purposes.
Because oilfield MSAs are unlike run-of-the-mill commercial contracts and have their own set of norms, businesses are best served utilizing an attorney who negotiates MSAs as a core part of his or her practice and who is up to speed on the current industry contracting standards.
Using an MSA streamlines the process and prevents you from having to re-negotiate standard terms for every new project. MSAs typically last for several years. During that time, you can execute multiple SOWs with the vendor without having to create new contracts. This saves tons of time and legal fees in the long run.