Any unused accrued sessions expire and are forfeited if not used within 60 days of membership cancellation. Disclaimer: Intro rate valid only for first-time guests. Each location is an independently owned and operated franchise. Services vary by location.
During the month-to-month term of this Agreement, you may cancel your membership for any reason upon 30 days' advance written notice to us at our street address or email address at the top of this Agreement.
Any unused accrued sessions expire and are forfeited if not used within 60 days of membership cancellation. Disclaimer: Intro rate valid only for first-time guests. Each location is an independently owned and operated franchise. Services vary by location.
As long as you remain an active member (i.e., your membership is not cancelled or terminated), there is no specific end date to your membership. How do I cancel a Massage Envy membership? Contact your home location if you wish to cancel your membership.
Under the terms of the Massage Envy settlement, Current Members will have 60 days from the effective date of membership cancellation, termination for nonpayment or nonrenewal to redeem the unused massages. After 60 days have passed, the unredeemed massages will no longer be available for redemption.
A corporate spokesperson for Massage Envy said "any unused accrued sessions expire and are forfeited if not used within 60 days of membership cancelation." However, the spokesperson said the Massage Envy location Anaeja uses in Durham is locally owned and operated and "branches will work with members."