There are several ways to contact Xfinity to cancel your service: Phone: Call Xfinity customer service at 1-800-XFINITY (1-800-934-6489). Online Chat: Visit the Xfinity website and use the live chat feature to speak with a customer service representative. In-Person: Visit an Xfinity store if there's one nearby.
Find an Xfinity Retail Store location near you. Visit xfinity/stores to make an appointment. Drop off your equipment at the Xfinity Retail Store. After you return your equipment, it'll be immediately removed from your account.
You can cancel at any time by visiting xfinity/now. Can I upgrade to Xfinity Internet? Yes, if you're a NOW Internet customer and would like to upgrade to Xfinity Internet, you can do so through your online account, by chatting with us, or by visiting an Xfinity Retail Store.
Chat with an Xfinity rep online. Visit a local Xfinity store in person. Complete a cancelation form online.
Visit us at any Xfinity Retail Store. Find an Xfinity Retail Store location near you. Visit xfinity/stores to make an appointment. Drop off your equipment at the Xfinity Retail Store. Our team at the Xfinity Retail Store will provide you with a receipt confirming your return details.
There are several ways to contact Xfinity to cancel your service: Phone: Call Xfinity customer service at 1-800-XFINITY (1-800-934-6489). Online Chat: Visit the Xfinity website and use the live chat feature to speak with a customer service representative. In-Person: Visit an Xfinity store if there's one nearby.
If there's nothing we can do to change your mind, your subscription to Xfinity Instant TV can be cancelled online. To submit your cancellation request, please visit xfinity/instant-tv/cancel. Please note that it may take up to 48 hours to process your request.
To start the phone canceling process, call 1-800-XFINITY (1-800-934-6489). When you call, answer the menu by saying “cancel service.” Once you get through to someone, ask if you're speaking with Retention.
Select Manage my Subscription from the channel's network page. Select Unsubscribe. You'll see a confirmation message, letting you know that you have successfully unsubscribed from the channel.
To submit your cancellation request, please visit xfinity/instant-tv/cancel. Please note that it may take up to 48 hours to process your request. When your cancellation is processed online, your Xfinity Internet service will remain active, but you will no longer have access to Xfinity Instant TV.