If you wish to cancel your membership, please contact Customer Service on 0861 496 463.
Most members can't cancel their Planet Fitness memberships online or over the phone. However, some members may be able to cancel online depending on the location of their home club or the type of membership they have.
Online next step number. Two is see if your home Club allows you to cancel. Online. There are aMoreOnline next step number. Two is see if your home Club allows you to cancel. Online. There are a number of clubs across the country where you can once logging into your portal.
For most locations, you can visit your home club in person to cancel your membership or send a written notification via mail to your home club requesting to cancel. Some members may also be eligible to cancel their membership online based on their membership type and the location of their home club.
You can't cancel your membership by phone, via the Planet Fitness website, or even by email. You only have two official options: visiting in person or sending a letter. To cancel in person: Visit your home club's front desk and request a cancellation form.
Talk to the manager at your gym. If they won't let you cancel, you should say the following (or put it in writing): “The Competition and Markets Authority advises that a gym contract is unfair if it doesn't let a member cancel through serious injury or illness.”
How to Write a Cancellation Email Begin your cancellation email with empathy. Clearly state the reason. Offer alternatives or solutions. Express gratitude. Provide contact information. Subject line: clear and concise. Body: Clear and direct. Closing: Professional and grateful.
I am writing to request the cancellation of my gym membership with Gym Name, under the account registered to Your Name, member ID Your Member ID, effective Desired Cancellation Date. Due to reason for cancellation, e.g., relocation, financial constraints, health issues, I am unable to continue my membership.