If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
Be clear and brief Cover all the relevant points but be as brief as you can. Make it easy to read by using numbered lists and headings to highlight the important issues. Give your contact telephone and email details, as well as your address.
The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.
Provides information and assistance for postal products and services. Oversees the resolution of customer issues and congressional inquiries; and promotes a proactive relationship that builds and improves customer retention.
File your complaint online at for faster processing. The Washington State Office of the Attorney General can only process complaints that involve either Washington state residents or businesses located in Washington state.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Send the completed form with all other required supporting documentation for loss or damage of an item mailed with insured services to the address printed on the form.