File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
An exact copy of your complaint will be sent to the business. Once a complaint has been closed, the text of the complaint may be publicly posted on Better Business Bureau's website. Please do not include any personally identifiable information.
Decide on the outcome you want. Escalate your complaint. Stick to the facts. Be pleasant even as you're insistent. Be willing to admit when you are wrong. Be part of the solution, if you can. Whatever the outcome be gracious.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
Business will be asked to respond in 14 calendar days from the date you filed the complaint. If a response is not received, a follow-up letter will be sent to the business. Consumer will be notified of the business response when the BBB receives it and will be asked to respond.
If your complaint meets our complaint acceptance criteria, your complaint will be sent to the business within approximately two business days. The business will be asked to respond within 14 calendar days. You will be notified of the business's response when we receive it (or notified that we received no response).
The BBB won't process anonymous complaints, so you'll be required to provide your contact information in any complaint you file with them. Additionally, BBB complaints must include the company's name and enough information to forward the complaint to the company.
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
For the BBB to accept your complaint, the following is required: Your name and either (1) your postal address OR (2) your email address and postal code. The business's name and contact information. The BBB does not accept anonymous complaints.