The Postal Regulatory Commission is responsible for oversight of the U.S. Postal Service, including oversight of rates and services, and ensuring the Postal Service meets all of its legal requirements.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
Claims for Loss or Damage Online: Go to ps⁄help⁄claims. htm for information on USPS domestic insurance. By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Evidence of Insurance. Proof of Value. Proof of Damage or Partial Loss of Contents.
By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Send the completed form with all other required supporting documentation for loss or damage of an item mailed with insured services to the address printed on the form.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service issues.
Four if the business doesn't respond. We'll let you know complaints are generally closed within 30MoreFour if the business doesn't respond. We'll let you know complaints are generally closed within 30 calendar days from the date it was filed. And number five if the business responds to a complaint.
BBB: How to write a good complaint, review If you had a good or bad experience with a business and want to tell other people, you'll probably write a review. But not all reviews or complaints are made equal. Be factual. Be specific. Be polite. Be personable.
The complaint alleges a problem experienced with the services or products the business provided or allegedly agreed to provide. The complaint is not in litigation when filed with BBB and has not been resolved by a previous court action, arbitration, or settlement between the parties.
Claims for Loss or Damage Online: Go to ps⁄help⁄claims. htm for information on USPS domestic insurance. By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Evidence of Insurance. Proof of Value. Proof of Damage or Partial Loss of Contents.