NYC311 Privacy Policy We do not collect any information for commercial or marketing purposes. NYC311 only shares identifying information with City Agencies, City workers, and vendors handling your request. We do not share identifying information with third parties unless required by law.
NYC311 can help with a broad range of services, including things like homeless person assistance, pothole repair, or help understanding a property tax bill. Contact us to learn about City services or to file Service Requests. You can connect with NYC311 24 hours a day, 7 days a week, and 365 days a year.
The inspector will issue the owner a Violation and send a notice to fix it.
NYC311 only collects identifying information needed to work on your Service Request. This can include your name, address, phone number, and other identifying information, although some requests may be filed anonymously. We do not collect any information for commercial or marketing purposes.
In the United States, 311 complaints are typically made anonymously, as you mentioned. They are intended to provide a way for residents to report various non-emergency issues without revealing their identity.
Call 311 or 212-NEW-YORK (212-639-9675) to connect with us: Outside of New York City.
NYC311 can provide you access to non-emergency City services and information about City government programs. NYC311 can help with a broad range of services, including things like homeless person assistance, pothole repair, or help understanding a property tax bill.
311 is available online, by texting 311-692, or by calling 3-1-1 from within the City or 212-NEW-YORK outside the five boroughs. TTY service is also available by dialing 212-504-4115.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.