Consumers are urged to use 311 to report fraud or other possible illegal practices by businesses or contractors located in Chicago.
Consumer should submit all complaints through the City's 311 system. You can file a complaint by calling 311, or going online, or using the CHI311 App on your phone.
Be clear and brief Cover all the relevant points but be as brief as you can. Make it easy to read by using numbered lists and headings to highlight the important issues. Give your contact telephone and email details, as well as your address.
The Attorney General's Office takes consumer complaints and can engage in informal dispute resolution on behalf of consumers having problems with: Purchases. Identity Theft. Health Care Services or Providers.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
Consumer should submit all complaints through the City's 311 system. You can file a complaint by calling 311, or going online, or using the CHI311 App on your phone.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission.
COMPLAINT HOTLINE: (312) 603-0745. Please be sure to speak slowly and clearly when leaving your information. BY APPOINTMENT: to schedule an appointment to file a complaint in person call: (312) 603-0350.
Be clear and brief Cover all the relevant points but be as brief as you can. Make it easy to read by using numbered lists and headings to highlight the important issues. Give your contact telephone and email details, as well as your address.