This is a multi-state form covering the subject matter of the title.
This is a multi-state form covering the subject matter of the title.
Florida, as with most states, uses a strict liability system when it comes to design defect product liability cases. Simply put, this means that a manufacturer, designer or seller can be held responsible for damages a product causes even though there is no evidence of negligence in the design process.
If a conscientious company has discovered a defect with one of its products, it may issue a product recall. Through the recall, they accept the financial burden of replacing, fixing, or reimbursing consumers for the defective goods.
Contact a national consumer organization. Groups like Call for Action and Consumer Action try to help people with complaints. Contact your local Better Business Bureau The Better Business Bureau is made up of organizations supported by local businesses. Local Better Business Bureaus try to resolve customer complaints.
With regard to products liability, a defendant is liable when the plaintiff proves that the product is defective, regardless of the defendant's intent. It is irrelevant whether the manufacturer or supplier exercised great care; if there is a defect in the product that causes harm, he or she will be liable for it.
Your procedure could include the following steps. Listen to the complaint. Thank the customer for bringing the matter to your attention. Record details of the complaint. Get all the facts. Discuss options for fixing the problem. Act quickly. Keep your promises. Follow up.
Product liability insurance helps protect your business from claims that a product you made or sold caused bodily injury or property damage to someone else's belongings. An insurance company may offer this coverage as a standalone policy, but we include it as part of your general liability insurance.
How do you file an insurance claim? Document what happened. Create a full incident report, including how, when, who, and where. Get the contact information of everyone who was there including witnesses. Take photos of the scene, surroundings, and damages. Contact your insurance company to notify it of the situation.
There are several convenient ways you can report a violation: Click here to report a complaint Call the Broward County. Call Center at 311 or 954-831-4000 (AM to 5PM, Monday through Friday)
How to make a general liability insurance claim Contact your insurance agent or provider. As soon as an accident happens, you should contact your insurance broker. Collect the details and review your policy. Ask questions. Keep detailed records. Weigh your options.