You may call us at (312) 743-COPA, write to us at 1615 W. Chicago Avenue, 4th Floor, Chicago, IL, 60622, or come into our offices Monday-Friday between the hours of a.m. and p.m. All people deserve to be treated with dignity and respect.
Consumer should submit all complaints through the City's 311 system. You can file a complaint by calling 311, or going online, or using the CHI311 App on your phone.
Consumer should submit all complaints through the City's 311 system. You can file a complaint by calling 311, or going online, or using the CHI311 App on your phone.
COMPLAINT HOTLINE: (312) 603-0745. Please be sure to speak slowly and clearly when leaving your information. BY APPOINTMENT: to schedule an appointment to file a complaint in person call: (312) 603-0350.