What Is a Criminal "Complaint"? the defendant. the date of the alleged offenses. the alleged offenses (including the relevant statutes, and whether the violations are misdemeanors or felonies), and. some kind of description of the alleged facts underlying those offenses.
Criminal complaints are normally first started with the application for a complaint, along with an affidavit by the complainant, which is titled an affidavit of probable cause. The judge examines the statements in the application and affidavit.
Your procedure could include the following steps. Listen to the complaint. Thank the customer for bringing the matter to your attention. Record details of the complaint. Get all the facts. Discuss options for fixing the problem. Act quickly. Keep your promises. Follow up.