How do I change or add another email address, phone number, or mailing address? Simply sign on to Wells Fargo Online® and access Update Contact Information to review your email addresses, phone numbers, and mailing addresses. If your new address is outside of the United States, please contact us at 1-800-956-4442.
Improperly denied mortgage modifications: During at least a seven-year period, the bank improperly denied thousands of mortgage loan modifications, which in some cases led to Wells Fargo customers losing their homes to wrongful foreclosures.
Whether visiting a bank location in person or using a bank's customer service phone line to initiate a name change, you should be prepared to provide these documents: A certified copy of your marriage certificate. Your updated Social Security card. Your updated photo ID (driver's license, passport, etc.).
No, you cannot remove someone from the mortgage without refinancing.
If one of the divorcing spouses wants to keep the home, applying for a modification while the divorce is pending is possible. But if both spouses signed the original loan documents, then both spouses will usually have to sign the modification documents.
To change your name on your accounts, you will need to meet with a banker in your nearest Wells Fargo branch. Please bring your updated photo ID and an original or a certified copy of any supporting documents (such as marriage certificate, divorce decree, or other court orders).
If you want to change the name, title or gender on your bank accounts, you can let us know either by visiting us in branch or writing to us.
Power of Attorney - you may either sign a Wells Fargo Power of Attorney form (which applies only to Wells Fargo accounts you designate) or present a banker with prepared Power of Attorney papers. Certificate of trustee.
Financial Power of Attorney (POA) To add a POA to a Wells Fargo account, the account holder may either sign the Wells Fargo Power of Attorney form (only applies to Wells Fargo Mortgage and Home Equity accounts) or present Wells Fargo with a power of attorney previously prepared and executed elsewhere.
Primary ID State or U.S. territory issued driver's license. State or U.S. territory issued ID card. Tribal identification issued by a federally recognized U.S. tribal government. Passport. U.S. Armed Forces ID. Consular card issued by Colombia, Guatemala, or Mexico.