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File a complaint against a business at BBB.org/file-a-complaint. Leave a customer review for a business you've used at BBB.org/leave-a-review. Report a scam (whether or not you've lost money) at BBB.org/ScamTracker. Report a questionable or deceptive ad at BBB.org/all/bbbi/adtruth.
By submitting a completed complaint form to the Office of Disciplinary Counsel. Complaint forms can also be obtained from the Louisiana Attorney Disciplinary Board in Metairie or the Office of Disciplinary Counsel in Baton Rouge, or by calling (800) 326-8022 or (225) 293-3900 to request one by mail.
Though the success rate is not 100%, the likelihood that they can help is still very high. There are instances where the BBB complaint process may not work for you, but filing a complaint with the BBB doesn't hinder your ability to take a company to small claims later.
The BBB gives consumers information and resources to help them make informed decisions when choosing to work or purchase items/ services from a business. It also serves as a mediator in resolving disputes between businesses and consumers.
Via Better Business Bureau's website ? file a complaint. Or by submitting a written letter of complaint to your BBB (please include your name, address and phone number, the company's name, address and phone number, a brief summary of the issue, and your desired resolution. You can find your BBB via the directory.