This is a brochure that complies with state laws for disclosures required to be made by contractors to consumers when a home repair, remodeling, or improvement job that costs over $1,000 is involved.
This is a brochure that complies with state laws for disclosures required to be made by contractors to consumers when a home repair, remodeling, or improvement job that costs over $1,000 is involved.
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The Illinois Consumer Fraud and Deceptive Business Practices Act ("Act"), 815 ILCS 505/1, et seq., is comprehensive legislation designed to protect consumers, borrowers, and businessmen against fraud, unfair methods of competition, and unfair or deceptive practices in the conduct of trade or business.
Filing an Informal Complaint Online. File an informal complaint online. By Phone. You can reach us between AM and PM, Monday through Friday by calling 1-800-524-0795, 1-217-782-2024 outside the State of Illinois, or TTY at 1-800-858-9277. ... By Mail. You can send us your comments or complaint by US Mail:
Attorney General Kwame Raoul's Consumer Protection Division protects Illinois consumers and businesses from fraud, deception, and unfair business practices.
Unfair methods of competition and unfair or deceptive acts or practices, including but not limited to the use or employment of any deception fraud, false pretense, false promise, misrepresentation or the concealment, suppression or omission of any material fact, with intent that others rely upon the concealment, ...
If you're overcharged If you are charged more than the advertised, posted or quoted a price, report it to the sales clerk right away. If the sales clerk can't help, speak to the manager. By law, you are entitled to the lowest advertised, posted or quoted price offered by the store.