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To exercise your right to cancel, you must notify us (Vodafone Kabel Deutschland GmbH, Customer Service, 99116 Erfurt, Germany, tel.: 0631 352 24 93, e-mail: wlan-shop@kundenservice.vodafone.com) of your decision to withdraw from this contract in a clear declaration (e.g. by sending us a letter by mail, fax or e- mail
You can request a standard cancellation by calling Vodafone customer services on 191. This is available from Monday-Friday 8am-9pm, Saturday 8am-9pm, Sunday 8am-9pm. If you're cancelling your contract within the first 14 days, you may still be within Vodafone's cooling off period.
If you want to cancel your plan before your minimum contract ends, you'll be charged a fee to cover the remaining time you have left. This is called an Early Termination Fee, or an ETF.
How do I cancel my Vodafone Home services? Please contact our customer care team on 1907 and they will assist you. Further information about cancelling your services can be viewed here. Please note: You may be required to give 30 days' notice.
To exercise your right to cancel, you must notify us (Vodafone Kabel Deutschland GmbH, Customer Service, 99116 Erfurt, Germany, tel.: 0631 352 24 93, e-mail: wlan-shop@kundenservice.vodafone.com) of your decision to withdraw from this contract in a clear declaration (e.g. by sending us a letter by mail, fax or e- mail