Travis Texas Acuerdo de mantenimiento de software orientado al desarrollador - Developer-Oriented Software Maintenance Agreement

• Category: Tecnología - Computadoras e Internet - Desarrollo de Software Distribución y Licenciamiento
• State: Multi-State
• County: Travis
• Control #: US-L1013AM
• Format: Word

Description

Licencias: formularios y análisis, por Richard Raysman, Edward A. Pisacreta, Kenneth A . Adler y Seth H. Ostrow

The Travis Texas Developer-Oriented Software Maintenance Agreement is a comprehensive contract designed to outline the terms and conditions for ongoing software maintenance and support services provided by Travis Texas to developers. This agreement ensures a smooth and efficient relationship between Travis Texas and developers, guaranteeing prompt software updates, bug fixes, technical assistance, and other crucial services required to maintain and improve the performance of the developed software. Key features of the Travis Texas Developer-Oriented Software Maintenance Agreement include: 1. Scope of Services: This section specifies the range of services Travis Texas will provide, such as software bug fixes, compatibility updates, performance enhancements, and troubleshooting support. 2. Maintenance Schedule: A clear schedule is outlined, specifying regular maintenance intervals along with any emergency support provisions. This ensures that developers receive timely attention and their software remains up-to-date and functional. 3. Bug Fixing and Patching: Travis Texas commits to identifying and resolving any software defects, bugs, or vulnerabilities that may arise during the maintenance period. Regular patches and updates are issued to safeguard against emerging threats. 4. Software Updates and Upgrades: Travis Texas will provide necessary updates and upgrades, reflecting changes in technology and responding to industry trends. This helps developers meet evolving market demands and ensure their software remains competitive. 5. Technical Support: The agreement establishes the availability of technical support from Travis Texas, including communication channels, response times, and methods of reporting software issues. This ensures developers have access to the expertise required to address any software-related difficulties promptly. 6. Service Level Agreements (SLAs): Travis Texas may offer different levels of service based on developers' requirements. SLAs define the agreed-upon response times, resolution times, and availability of support staff for each service level. 7. Intellectual Property: This section outlines the ownership and rights to intellectual property associated with the software. It clarifies that the developers retain ownership of their software while allowing Travis Texas to access, modify, and maintain it as needed. 8. Termination and Renewal: The agreement specifies conditions for terminating or renewing the maintenance agreement. It may include provisions for notice periods and termination fees if either party decides to discontinue the services. Some specific types of Travis Texas Developer-Oriented Software Maintenance Agreements include: 1. Standard Maintenance Agreement: This agreement covers regular bug fixes, updates, and technical support for the developed software. 2. Premium Maintenance Agreement: Offering enhanced benefits and prioritized support, this agreement caters to developers who require more extensive support, including round-the-clock assistance and faster response times. 3. Customized Maintenance Agreement: In certain cases, Travis Texas may design a tailored agreement to address the unique needs of specific developers. This agreement can include additional services, specific performance guarantees, or modified contractual terms. In summary, the Travis Texas Developer-Oriented Software Maintenance Agreement is a crucial contract that ensures ongoing support, maintenance, and improvement of software developed by developers. It establishes a clear understanding of the services provided, the responsibilities of each party, and helps maintain a productive partnership between Travis Texas and developers.

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.