Carta relativa a mercancías defectuosas.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés.
For your convenience, the complete English version of this form is attached below the Spanish version.
If a seller won’t take back a defective product, consider reaching out to consumer protection agencies in Arizona for help.
Absolutely! Most retailers will offer a refund or a replacement for defective items. Just make sure to check their specific policies.
You usually need a receipt or order confirmation, and it's helpful to take pictures of the defective item as evidence.
Yes, it's a good idea to keep the original packaging. It can make returning the item easier and may be required by some retailers.
Typically, you should report defective goods within a reasonable time frame, usually within a few days to a few weeks, depending on the company’s return policy.
If you get a faulty product, start by contacting the seller or manufacturer. Let them know about the issue and see if you can return or exchange it.
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Mesa Arizona Modelo de carta para mercancías defectuosas