AZ-PRODUCTOS-15
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés.
For your convenience, the complete English version of this form is attached below the Spanish version.
If the seller is stubborn, you may need to get legal advice or help from a local consumer protection agency to sort it out.
If you’ve used the goods, it can be tricky. Generally, using them can make rejection difficult unless they are faulty or not as described.
The seller usually gets notified to pick them up, and they should handle the issue, whether that’s replacing or refunding the items.
Yes, providing a clear reason helps ease the situation and keeps everything above board. It’s always best to explain why you aren’t accepting the goods.
Check for damages, wrong items, or anything that just doesn’t fit the bill! If something feels off, you might have a reason to reject.
You usually have a reasonable time to inspect the goods and raise concerns, often after delivery. This time can vary, so it’s good to check your contract.
Rejecting goods means you don't accept the items delivered because they don't meet the agreed standards or specifications.
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