Subject: New York Sample Letter for Return Authorization (Various Types and Formats) Dear [Customer Service Representative's Name], I hope this message finds you well. I am writing to seek authorization for the return of a product [or specify the reason for return] that I recently purchased from [Company Name]. As a resident of the vibrant and bustling city of New York, I am familiar with the importance of efficient customer service and hope that you can assist me in resolving this matter promptly. Upon receiving the product, which is a [describe the item], I noticed [explain the issue or reason for return, e.g., a defect, wrong size/color, unsatisfactory performance, etc.]. In line with your company's return policy, I am reaching out to request a return authorization for a refund [or exchange for a similar/alternative product, if applicable]. Enclosed, please find the necessary supporting documents, including the original receipt and any relevant images highlighting the issue. In accordance with New York state consumer protection laws and guidelines, I kindly request that you handle my return request with utmost professionalism, ensuring a smooth and hassle-free process. Kindly acknowledge receipt of this letter and provide me with a Return Merchandise Authorization (RMA) number that can be referenced in all future correspondences and shipping documents. Given the urgency of this matter, I would appreciate it if you could confirm receipt of this request within [reasonable time frame] and provide details regarding the next steps to facilitate the return process. If a prepaid return shipping label is required, kindly include it along with the RMA number and any other instructions for returning the product to your facility. Moreover, I am open to discussing any alternatives or suitable resolutions that would be mutually beneficial. Feel free to contact me by phone at [your contact number] or via email at [your email address] to address any concerns or offer viable solutions. Thank you for your prompt attention to this matter. I earnestly hope to receive a positive response from your team regarding my return authorization request, as swift resolution would greatly contribute to maintaining my confidence in your brand's commitment to customer satisfaction. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Phone Number] [Email Address]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.