[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Montana Company Name] [Return Department] [Company Address] [City, State, ZIP] Subject: Request for Return Authorization — [Order Number/Invoice Number] Dear [Montana Company Name], I hope this letter finds you well. I am writing to request a return authorization for an item I recently purchased from your esteemed company. I had purchased the product with the order number [Order Number/Invoice Number], which was delivered to me on [Delivery Date]. Unfortunately, the product I received does not meet my expectations or fulfill the stated specifications mentioned on your website. Upon further inspection, I have identified the following issues with the product: [Provide a detailed description of the product's condition, defects, or discrepancies]. These issues have greatly affected my satisfaction and usability of the product. In accordance with your return policy, I kindly request a return authorization for this item. I would like to return the [Product Name] and receive a full refund/replacement as per the terms and conditions mentioned on your website. To facilitate the return process, I have enclosed the following supporting documents with this letter: — A copy of the original order confirmation/invoice — A photograph clearly showing the defects/damages mentioned above I would appreciate it if you could acknowledge this return authorization request within [mention a reasonable time frame] and provide me with the necessary instructions and shipping labels for the return. Kindly clarify if you have any specific requirements regarding the packaging or return shipment process. I would also like to emphasize that I have been a loyal customer of your products for several years now and have always been satisfied with the quality and service provided by your company. I believe this return authorization request can be resolved promptly and amicably, preserving our longstanding business relationship. Furthermore, I trust that [Montana Company Name] will handle this matter with utmost professionalism and adhere to your stated refund/replacement policy without any complications. Furthermore, I look forward to receiving your prompt response and the necessary return authorization information within [mention a reasonable time frame]. Should you have any questions or require further information, I can be reached at [Your Phone Number] or [Your Email Address]. Thank you for your attention to this matter. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.