Illinois Language acces Plan

State:
Illinois
Control #:
IL-SKU-1778
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Description

Language acces Plan

The Illinois Language Access Plan (LAP) is a legal mandate from the Illinois Department of Human Rights (DHR) to ensure that all persons in the State of Illinois have meaningful access to government services regardless of their language. The LAP sets out specific requirements for how state agencies must provide language access services to people who are limited English proficient (LEP). The plan includes four major components: 1. Language Access Policy Statement: This statement outlines the agency’s commitment to providing language access services, the languages to be offered, and the type of language access services to be provided. 2. Language Services Plan: This plan outlines how the agency will provide language access services and how the agency will monitor and evaluate their language access services. 3. Language Access Coordination: The plan outlines the roles and responsibilities of the language access coordinator and how they will coordinate language access services. 4. Language Access Training: Agencies are required to provide language access training to their staff to ensure they understand the agency’s language access policy and how to provide language access services. The LAP is designed to ensure language access services are provided to all persons in Illinois, regardless of their primary language. It is also designed to ensure that persons with limited English proficiency are able to access government services in their primary language.

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FAQ

What is language access? ?Language access? means providing Limited English Proficient (LEP) people with reasonable access to the same services as English-speaking individuals.

The following are examples of different ways to provide language services). Bilingual/multilingual staff. In-person Interpreters. Telephonic/video remote Interpreters. Video Relay Services.

A language access plan is a blueprint for an organization to outline and share its strategic approach for meaningful communication with those who need additional language services. It can include creating materials in other languages, interpretation and/or other communication paths.

The Illinois Supreme Court Language Access Policy identifies the broad scope of individuals eligible to receive interpreter services, establishes a three-tiered certification system for court interpreters and provides standardized guidance to promote language access in Illinois courts statewide.

Elevated mortality rates. Assess your healthcare organization's needs. The first step to developing a successful language access plan is to assess the linguistic demographics of your community.Outline comprehensive communication services.Promote your multilingual services.Provide training.Conduct evaluations.

Language access plans should be tailored to individual organizations, but may include similar sections, such as a needs assessment, language services offered, notices, training for staff, and evaluation, as described below.

On , City Council passed Mayor Emanuel's Language Access Ordinance based on the Advisory Committee's recommendations. This ordinance ensures that immigrants can access critical services and information in the most common languages spoken in Chicago. The full text of the ordinance can be found here.

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Illinois Language acces Plan