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You could start with some informat chat, to make you both feel comfortable, and then move on to the issue. ' It's important to describe the problem as objectively as you can and give specific examples of how your colleague's forgetfulness has affected your performance so that it doesn't come aross as a personal attack.
How to manage underperforming employees Recognize that there is a problem. ... Conduct a meeting and ask questions to establish what causes the employee to underperform. ... Reiterate job expectations. ... Manage employee expectations. ... Develop an action plan together. ... Ensure regular check-ins and follow-ups. ... Recognize progress.
Addressing forgetfulness with employees This time a more formal conversation or a private 121 review is a good idea. Use this time to show evidence of the employee's forgetfulness and to find out if anything serious is bothering them.
Sit down with your employees, calmly explain your concerns and allow them time to respond. It is possible that the employees' memory problems are caused by problems outside the workplace. Afterward, work with the forgetful employees on an action plan designed to help them combat their memory issues.
Help the person to perform tasks by breaking them down into smaller, simpler steps. It can help to write short instructions and place them nearby. Consider the time of day when the person is usually more able to concentrate and try to schedule tasks for these times.