This denial means that the claim was denied because the charges are covered under a capitation agreement or managed care plan - in this case, the Medicare Advantage plan.
The CO 24 denial code is used to indicate that the claim made has been denied due to the patient's insurance coverage under a capitation agreement or a managed care plan.
Most capitation payment plans for primary care services include basic areas of healthcare: Preventive, diagnostic, and treatment services. Injections, immunizations, and medications administered in the office. Outpatient laboratory tests that are done in the office or at a designated laboratory.
Capitation is a payment arrangement for health care service providers. It pays a set amount for each enrolled person assigned to them, per period of time, whether or not that person seeks care.
What is Denial Code 31. Denial code 31 means that the patient cannot be identified as our insured. This typically occurs when the insurance information provided by the patient does not match the information on file with the healthcare provider or insurance company.
Description. Reason Code: 31. Patient cannot be identified as our insured.
What is Denial Code PR-31? The claim has been rejected because the payer cannot identify the patient as a covered member. This typically happens when patient details, such as name or ID, differ from the records on file with the insurance provider, preventing coverage verification and causing the claim to be denied.
Denial code 197 means that the precertification, authorization, notification, or pre-treatment requirement was not fulfilled or was absent.
Patient Responsibility – Key “31” in the code box of this field to identify the value code as patient liability. Key the amount of patient minimal liability due in the Amt.