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You can text, call or report your outage online. Speaking to a customer service representative won't speed up your restoration.
How to Keep Your Fridge Cold Without Power? Keep the Door Closed. One of the easiest but critical steps you can take to keep your refrigerator cold during a power outage is to keep the refrigerator door closed. ... Use Insulation. ... Ice Blocks or Dry Ice. ... Transfer to a Cooler. ... Upgrading to a Portable Solar Generator.
As the USDA notes in Keeping Food Safe During an Emergency, your refrigerator will keep food safe for up to 4 hours during a power outage. Keep the door closed as much as possible. Discard refrigerated perishable food such as meat, poultry, fish, eggs, and leftovers after 4 hours without power.
Toilets: Again, while most toilets work without power, toilets that rely on a pump to operate won't function during a power outage. Tank-style water heaters: If you have a traditional tank-style water heater, you may be able to take hot showers provided that there is still some hot water left in the tank.
REPORTING POWER OUTAGES Duke Energy: 1-800-POWERON, 1-800-769-3766 Customers may also report an outage or view current outages online. Duke Energy Progress: 1-800-419-6356. Energy United: 1-800-386-4833. Randolph Electric: 1-877-736-2633. Piedmont Electric: 1-800-449-2667. NC Electrical Cooperatives: 1-888-411-7870.