The Illinois Referral to Volunteer Family Mediation Program is a free service provided by the Illinois Department of Human Services (IDs) for families who are in conflict. It is a voluntary, informal process in which a trained and certified mediator assists the family in resolving their disputes. The program is intended to help families resolve their disputes without going to court. There are three types of Illinois Referral to Volunteer Family Mediation Programs: Parenting Time Mediation, Parenting Education Mediation, and Child Support Mediation. Parenting Time Mediation is designed to help families resolve issues related to parenting time, such as when a child should visit each parent or who should spend holidays with the child. Parenting Education Mediation is designed to help parents learn how to effectively co-parent and communicate with each other. Child Support Mediation is designed to help parents resolve issues related to child support such as how much should be paid, when it should be paid, and how payment should be delivered. The Illinois Referral to Volunteer Family Mediation Program is a great way for families to resolve their disputes in a safe, confidential, and cost-effective manner.