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  • Thames Water Customer Assistance Fund Application Form (0.26mb)

Get Thames Water Customer Assistance Fund Application Form (0.26mb)

Date Received: Ref No: Customer Assistance Fund request form Confidential Tel: 0800 111 4680 1 PLEASE TELL US ABOUT YOURSELF AND YOUR FAMILY Title Mr/Mrs/Miss/Ms/Other First Name Surname Address Postcode.

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How to use or fill out the Thames Water Customer Assistance Fund Application Form (0.26Mb) online

Filling out the Thames Water Customer Assistance Fund Application Form online is a straightforward process. This guide provides essential instructions to ensure that you complete the form accurately and efficiently.

Follow the steps to complete your application successfully.

  1. Click the ‘Get Form’ button to access the application form and open it in your preferred online tool.
  2. Begin by entering your personal information, including your title, first name, surname, address, postcode, telephone number, date of birth, and email. Indicate whether you are a homeowner or renting.
  3. Provide details about those who share your home. This includes selecting whether you live alone or detailing family members such as your partner or children. Specify the number of individuals living with you and their ages.
  4. Indicate whether you have previously applied for assistance with Thames Water charges, including the date of your last application and any previous addresses.
  5. Compile and attach proof of all household income. This should include recent wage slips for employed individuals and benefit award letters for those receiving benefits.
  6. Fill out your water and wastewater account details, including whether you have a water meter and your Thames Water account number.
  7. Complete the section about your payment preferences for future water charges, indicating how you wish to pay.
  8. Report any additional debts you have incurred, indicating any arrears with rent, mortgages, or other loans.
  9. Detail your financial situation, listing all income and outgoings. Ensure you provide accurate and comprehensive information.
  10. Explain your reasons for any difficulties in paying your water bill.
  11. If you require further assistance with essential household items, briefly describe your needs and their potential impact.
  12. If someone assisted you in completing the application, have them provide their details and verification.
  13. Complete the declaration section by affirming the accuracy of your information and sign the form.
  14. Once completed, remember to save your changes. You can then download, print, or share the form as needed.

Complete your Thames Water Customer Assistance Fund Application Form online today to access the support you need.

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When the company was privatised in 1989, it had no debt. But over the years it borrowed heavily and is currently £14.7bn in debt, by one measure. A large proportion of that was added when Macquarie, an Australian infrastructure bank, owned Thames Water, reaching over £10bn when the company was sold in 2017.

On 31 March 2022, our net debt (covenant basis) was £13.41 billion and our RCV was £16.64 billion, meaning our gearing ratio was 80.6%.

Thames Water is part of a group of companies, known as the Kemble Water Group, and is owned by a consortium of institutional shareholders – mostly pension funds and sovereign wealth funds.

Thames Water is part of a group of companies, known as the Kemble Water Group, and is owned by a consortium of institutional shareholders – mostly pension funds and sovereign wealth funds. A simplified structure, set out here, has been in place since 2006.

Thames has about £19bn of assets, ranging from 20,000 miles of water pipes to reservoirs and sewage treatment works, as well as its £15.6bn debt pile.

Thames is ultimately owned by a group of shareholders led by Canadian pension fund Omers and including the UK university pension scheme USS, the investor Hermes, the China Investment Corporation and a subsidiary of the Abu Dhabi sovereign wealth fund.

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