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Get FCC Consumer Guide 2015

G rules, service providers must:     Provide clear, non-misleading, plain language describing services for which you are being billed Identify the service provider associated with each charge Distinguish between charges for which non-payment will result in disconnection of basic local service, and charges for which non-payment will not result in disconnection. Display on each bill one or more toll-free numbers that you can call to ask about or dispute any charge Charges on both wir.

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